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The White Horse bar and restaurant interior
PROJECT 04 / HOSPITALITY

The White Horse

A coastal pub and restaurant where every light, screen and speaker answers to four buttons behind the bar.

FIG. 01 / RESTAURANT
01 / Location
Cromer, Norfolk
Sector Commercial / Hospitality Completed July 2024 Scope Lighting, heating, audio, video, network, CCTV
03 / Brands used
KNX Artcoustic Control4 Sonos Anthem Ruckus Gira DALI Samsung
04 The project
The client A family we had already worked for at home, who bought the pub.
The team Four of us, no subcontractors.
Since opening Seven days a week, and they have since given us a second venue.

Fifty lighting circuits, four buttons.

The brief

The White Horse in Cromer was gutted and rebuilt after our client bought it. They wanted the lot: lighting, heating, music, screens, a network for guests and cameras. One thing mattered more than any of it. A new member of staff had to be able to run the room on their first shift.

Sound in a glass room

Much of the ceiling is glass, which rules out speakers in it. So the speakers went on the walls, chosen to look like part of the room rather than equipment in it, with the bass tucked under the bench seating where nobody notices it. The result is even sound at a volume that keeps the neighbours on side.

Screens that behave like pictures

The televisions show coastal artwork when nothing is on, so the walls read as walls. The bathrooms play audiobooks, which was an odd request and remains the thing guests mention most.

Four buttons

Behind that simplicity sits a lot of wiring: over fifty lighting circuits, five heating zones and an air conditioning zone. Staff see four scenes, morning, day, evening and late, on a keypad out the back or a panel on the bar. Turning the alarm off brings the pub up. Setting it puts the pub away.

Two hundred miles away

Norfolk is a long way from the Ribble Valley, so we specified only equipment we can reach from here. Most problems are solved before anyone notices them, and almost none need a van.

The result

Open seven days a week since reopening, with no callouts, and the same client has since handed us a second bar in the town.

05 The work

Photographed after handover.

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The White Horse restaurant interior
FIG. 01 / RESTAURANT
A stone house lit at dusk
06 / START HERE

Let’s talk about your venue.

We visit, listen, measure, and come back with drawings and a fixed price.

What happens next